Changing Nameservers for DNS management Print

  • Domains, DNS, Nameservers
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Changing Nameservers for DNS management


Nameservers are the first thing domain names look to when they need to know where the content of a site is located. Nameservers dictate the DNS, which means you have to set up the DNS records with your nameserver provider.

If you use Metacloud's nameservers, then we manage and host your DNS, and everything DNS related needs to be set up in your account. If you do not use our nameservers then we do NOT manage your DNS, and you will need to set up the DNS records with your nameserver provider.

If your hosting provider asks you to point the domain name using their servers so they can manage the DNS, here is what you need to do:

Log in to your account.
From the menu, click the Domains tab, and select My Domains.
Click on the domain name you wish to update.
Click Nameservers, on the left sidebar.
Check on the Customers Nameservers button at the top.
Enter the new nameserver in the empty box labelled Add Nameserver.
Click the Change Nameservers button.

Note: If you do not delete the old nameservers before adding the new, it will create conflicts and the associated website/email will not work. You will need at least two nameservers for the domain to work. Once you have changed them, it will take roughly 48 hours for the changes to propagate.

 

 


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