Locking/unlocking your domain Print

  • Domain Management
  • 0

Locking/unlocking your domain


The domain lock is an added layer of security to guard against unauthorized domain transfers. You can lock or unlock your domain by following the instructions below:

Log in to your account.
From the menu, click the Domains tab, and select My Domains.
Click on the domain name you wish to update the contact for.
Click Registrar Lock, on the left sidebar.
Click the button (Disable Registrar Lock/Enable Registrar Lock) to UnLock or Lock the selected domain.
This only affects transfers, so it is best to leave a domain name locked unless you are about to transfer it to another registrar.

Why won't my domain name unlock?
ICANN, the group that regulates the distribution of domain names, has a very strict rule that domain names cannot be transferred to another registrar within 60 days of the date they were registered or transferred to a new registrar. This is done to prevent fraud. Unfortunately, since this is an ICANN rule and not a Metacloud rule, there is no way we can remove the 60-day hold.

The good news is that you can fully use your site while the domain name is locked. Your hosting provider or website builder will give you either name servers or DNS records to point to the domain name.

 

 


Was this answer helpful?

« Back