Billing issues and refunds Do you have a membership billing-related question? Are you having a payment-related issue trying to sign up? We'll be happy to help you and get things resolved as efficiently as possible! If at any point you get stuck, our support team is available 24x7 to assist you. Simply contact us here to request assistance. If you have a billing issue or need a refund please open a ticket here and we will get back to you as soon as possible.